Can a Chatbot replace the customer service agent?

How much does your job invest in customer services? Even though you end up losing the customer?

It was considered that a chatbot can not fully replace the customer service agent because the machine can not understand humans correctly.
However, with Gpt-3 these limitations are already solved. Now the chatbots can not only understand human language but they can also reply accurately according to the requirements.

All data you need to provide is FAQ and commonly asked questions. It can also connect the bot to a human when the customer needs to talk with a real human.

there is no need for big queries and long waiting times. This one bot can be connected to all major platforms i.e Facebook, Instagram, Twitter, LinkedIn, WhatsApp, telegram and website.

This same chatbot through dialogue flow can also be used to book appointments, check balances (like bank apps), book shopping orders for products or services, and function as a search engine for products, law, medicines or education.

if you need one, just reach out to me via inbox, fiver, guru, Upwork, https://sobdar.com or https://suprin.sobdar.com
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